Information Technology

FAQ

The following questions and answers provide a combination of general information and some technical information. This information should only be considered as a starting point due to the complexity of individual situations.

Frequently Asked Questions about

Please contact the Audit and Cashiering Unit at (334) 954-4701 or AuditCashiering.LABOR@labor.alabama.gov.

Please contact the Status Unit at (334) 954-4730 or status@labor.alabama.gov.

Please contact : the Audit and Cashiering Unit at (334) 954-4701 or AuditCashiering.LABOR@labor.alabama.gov.

Please contact : eGov@labor.alabama.gov , (334) 954-4701.

Please contact : eGov@labor.alabama.gov , (334) 954-4701.

Please contact : eGov@labor.alabama.gov , (334) 954-4701.

Please contact : NewHire@labor.alabama.gov , (334) 206-6020. Please contact : eGov@labor.alabama.gov , (334) 954-4701.

Please contact :  NewHire@labor.alabama.gov , (334) 206-6020. Please contact :  eGov@labor.alabama.gov , (334) 954-4701.

Please contact :  NewHire@labor.alabama.gov , (334) 206-6020.

Here are the steps to correct this issue:
  1. From the PC that has Partials (CPUB) installed; Make sure all programs are closed.
  2. Double click “My Computer” icon from the desktop.
  3. Double click “C: drive”
  4. Double click “Program files”
  5. Double click “AL DIR”
  6. Double click “jet35sp3”
  7. A window will open with a message “File progress…transfer file”…. This window will close automatically in a few seconds.
  8. Now from the desktop, double click the Alabama Department of Labor partials 2.4 icon so the main menu appears.
  9. Click option number 6 to run initial setup
  10. A message should appear “The Alabama Department of Labor database has been created”
  11. The program is ready… click option number 1 to start entering the employee data….
  12. If you still receive the “Can not load Error”, repeat steps 1 thru 8, then select option number 1.